Rock 'N Roll Cup Tournament Series
Friday, November 02, 2018 - Sunday, November 04, 2018
CLEVELAND, OH
 
  General Tournament Information
 
 
 

General Refund Policy

$350 of any deposit or entry fee submitted is non-refundable upon receipt. All monies received are non-refundable if a team cancels within 45 days of the tournament start date. 100% refunds will be made to teams involved in divisions that do not fill. Effected teams will be contacted a minimum of 21 days prior to the tournament start date and refunds will be issued promptly.


COVID Refund Policy
In the event we are compelled by a state or national governing body to cancel a tournament due to mandated COVID restrictions, FULL refunds will be made within 14 days of the cancellation date.

Due to current and potential quarantine requirements for any team member either contracting or being exposed to an individual who has tested positive for COVID we have relaxed our 20-21 refund policies to address this uncertain and dynamic environment.

If team cancellation occurs at least 45 days prior to the start of tournament: A $350 portion of payment(s) received will be issued as a credit with the balance being refunded. Credit must be redeemed/applied by May 31, 2022.

If team cancellation occurs less than 45 days but greater than 30 days prior to the start of tournament: A $350 portion of payment(s) received will be forfeited and a credit issued for the balance. Credit must be redeemed/applied by May 31, 2022.

If Team cancellation occurs less than 15 days but greater than 7 days prior to the start of tournament: 50% of entry fee will be forfeited and a credit issued for the balance. Credit must be redeemed/applied by May 31, 2022.

If Team cancellation occurs less than 7 days prior to the start of the tournament: 100% of entry fee will be forfeited.



Team Roster Requirements
A copy of your official certified roster (issued by USA Hockey or Hockey Canada) will be required by our on-site director prior to each tournament game. Please note: Actual hard copies of your roster document are required for presentation and retention by our on-site director.

In addition, after registration has occurred, enter names of all players (with birth years and uniform numbers) and personnel appearing on your official team roster (issued from USA Hockey or Hockey Canada) through the Log-In area at www.itshockeytime.com.

Tournament Schedule
Schedules are available for viewing from the "Log-In" area of the Hockey Time website 10-14 days prior to the event.

Other activities: Teams wishing to schedule activities such as dinners, sporting events, etc. must contact Hockey Time at least 21 days prior to the tournament start date. Most reasonable requests can be accommodated if timely communication takes place. Do not make deposits or purchase tickets until your request has been approved or conflicts may result. If such conflicts do occur, schedules will not be changed to accommodate the activity. If request has been approved by a Hockey Time representative, it is incumbent upon requesting team to insist upon email authorization.


Start/Finish Parameters
Events scheduled Friday through Sunday may start as early as 8:00 am on Friday. Sunday Championship games may start as late as 5:00 pm in all cities.

Martin Luther King (mid-January) and President's Day (mid-February) tournaments are listed as 4-day events, Friday thru Monday. However, play for "out of town" teams will be limited to 3 days. Certain divisions will play Friday thru Sunday and others will play Saturday thru Monday. Notification of divisional start/finish dates will occur by email 14-21 days prior to the event with game schedules being available through the Log-In area 10-14 days prior to the event.

Friday games may start as early as early as 8:00 a.m. Teams playing on Saturday thru Monday may start as early as 7:00 am Saturday. Championship games may start as late as 5:00 pm in all cities.

A final note to team contacts please communicate clearly to parents start/finish parameters. Requests for late start and or early finish times will be noted, reviewed, and accommodated whenever possible. However, no guarantee will be extended under any circumstances.

Teams Traveling By Air
Team contacts should communicate well in advance with a Hockey Time representative prior to purchasing non-refundable airline tickets to insure competitive compatibility in the event. To insure proper communication prior to finalizing travel arrangements, an email detailing prospective itinerary should be sent for review and approval by Hockey Time a minimum of 14 days prior to purchase deadline.

   
   
     

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